We are committed to ensuring your satisfaction with our services. If you are not completely satisfied, we offer the following refund policy.
Conditions for Refunds
Refunds are eligible under the following conditions:
Non-use of credits purchased within 30 days.
Mistaken transactions reported within 7 days.
Please ensure tocontact usfor any refund request.
How to Request a Refund
To request a refund, please follow these steps:
Log into your account and navigate to the transaction history.
Click on the transaction you wish to be refunded.
Fill out the refund request form and submit it.
We will process your request within 7 business days.
Exceptions
Refunds are not provided for:
Used credits or completed services.
Transactions older than 30 days.
Disputes resolved through customer service.
For more information, feel free tocontact us.